Question 1

How do I book a session?

Accepted Answer

You can book a session by going to our booking pages.  A link can be found at the top of every page. You can also follow this link; https://www.ptpcoaching.co.uk/book-online   In the booking section we have three categories. Swimming, Paddle sports and courses and river trips.

Question 2

How do I book swimming at Junior prices?

Accepted Answer

Please book as if you were booking an adult ticket.   When you get to the checkout enter the coupon code as directed to apply the Junior ticket discount.   JSWIM1 - 1 Junior ticket JSWIM2 - 2 Junior tickets JSWIM3 - 3 Junior tickets  JSWIM4 - 4 Junior tickets

Question 3

Do you do concessions?

Accepted Answer

We have a discounted ticket for those who are aged 60+. Please enter the code Cons60 at the checkout. This will take £2 off the price of a swim.  If you are in receipt of benefits. please do send us an email with evidence and we will issue you a personalised discount code.  You can also buy a pre pay 10 block at a consession price.   If you volunteer for Lewisham and have a free Lewisham local card. Please email us with a letter from the establishment you volunteer for and we will email you a swim voucher for you to use on Wednesdays and Saturdays. To ensure our records are up to date, we will need evidence that you are still volunteering every 6months (when your free swim allowance runs out).  We do not do student discount at this time.

Question 4

How can I get to the park?

Accepted Answer

By Bus: The 54 bus route from Lewisham and Elmers End stops on Beckenham Hill outside the main gate or at the park entrance near Braeside (top of Beckenham Hill) . Any buses passing through Downham will get to within a quarter mile of the Old Bromley Road entrance. Many buses stop on Bromley Road near the Green Man – this is a 10-minute walk to the Southend Lodge gate or a 10-minute walk to the Old Bromley Road entrance (for the BMX track). The routes include: 320, 208, 181, 136. Route 354 stops at Ravensbourne Station for entry into the south or eastern sides of the park, or Foxgrove Road for entry via Beckenham Place Park gate. Numerous buses stop at Beckenham Junction, which is a 10–15-minute walk to the park.  By Rail: Beckenham Hill station is served by regular trains (on the London Bridge line via Peckham Rye, Catford, Shortlands, Bromley South). It is less than a five-minute walk from the station to the park entrance.  Ravensbourne station (on the far side of the woodland) is also on this line if you wish to enter the park from the southern side or eastern side.  Beckenham Junction station is a 10–15-minute walk to the park (entering via Beckenham Place Park gate). This station has trams as well as trains to/from London Bridge, Victoria, Orpington, Lewisham and all the calling points in between.  By Car: You can enter the car park via Beckenham Hill Road. The car park is pay and display. The car park has: 108 spaces and six disabled bays reserved for blue badge holders. Parking on double yellow lines is not permitted at any time. The traffic management order is enforced by NSL. Parking outside the Mansion is not permitted, except by prior arrangement for events associated with the Mansion. There are parking restrictions in place on Beckenham Hill Road and surrounding areas. Please be considerate of local residents if you park in the area surrounding the park. Pay and display  The pay and display operates everyday, 8am–5pm. The car park costs £2 an hour. The car park is free to valid blue badge holders for four hours.  By Cycle Beckenham Place park is easily accessible to most of the Borough. there are lots of cycle routes through the park with bike racks up at the mansion or outside the lake. We also welcome bikes inside of the lake area.  Lewisham Council - Getting to Beckenham Place Park

Question 5

How long is the swimming course at the lake?

Accepted Answer

A full lap of the lake is approx 450m.   When we have other activities running in the lake we have to shorten the course with a rope which reduces a lap to approx 350m.  In winter the course is Approximately 350m.

Question 6

How deep is the lake?

Accepted Answer

The lake is 3.4meters at its deepest point. You enter via a beached area which gets gradually deeper, it drops off around waist height.   It is possible to stand up around the edge of the lake.

Question 7

Can I cancel or reschedule my booking?

Accepted Answer

Yes. You can cancel or rebook your session through the 'My Account' section as long it is not within 24 hours of the session. If you haven't already registered for an account then sign up now.  It only takes 2 minutes.  Once you have logged onto your account, click on the icon of a person at the top of the page to see your account options.   You can see more details about this subject by looking at our cancellation policy.

Question 8

Can I book multiple sessions in one booking?

Accepted Answer

Unfortunately this is not available at the moment.  We hope to have a better booking system in place next year.

Question 9

Why can't I book further in advance?

Accepted Answer

Due to the regular changes to COVID-19 restrictions we are taking things slowly to avoid having to cancel weeks worth of bookings if we have to close.

Question 10

What can I/My child wear for SUP/Canoeing

Accepted Answer

We reccomend you dress in light weather appropriate clothing, such as shorts, leggings track suit bottoms.    In warmer weather waterproof Sunscreen and a sun hat is advised. Shoes also become optional in warmer weather, you gain a better feeling of the board when barefoot. (Shoes must be worn in a canoe still)  In particulary wet or windy weather, waterproof trousers and a rain coat are reccomended to keep the wind and rain off. If the weather is cold, a warm hat and gloves are advised. Please wear footwear on the SUP board. This can be old trainers or wetshoes.  Jeans are not reccomended as these do not have the movement required and get very heavy when wet.   We do not have wetsuits to hire. A bouyancy aid is manditory but provided in the cost of the session.

Question 11

Do you provide wetsuits?

Accepted Answer

No. Unfortuently we do not have the storage facilities needed to have wetsuits to hire.   If you are new to outdoor swimming and wish to purchase a wetsuit, we reccomend you get a suit that is suited to swimming or triathlons as opposed to a general purpose wetsuit. This will help with the movement you need.    For smaller budgets, Decathlon and Two bare feet have a couple available. for the larger budgets wiggle have a great wetsuit selection and buying guides on picking the one that is right for you.  There are also companies such as Tri Wetsuit Hire.

Question 12

What facilities are at the lake?

Accepted Answer

Unfortunately they are pretty limitted at the moment.   We have two parachutes up to help with cover from wind and rain. There is also ample space beside the lake for you to get changed alfresco style.   The closest toilets are at the mansion approx 3-4 minute walk away.   Running water is not available at the lake at the moment.   We are woking hard to get more in place.   If you'd like to know more about what is at the park please visit beckenhamplacepark.co.uk

Question 13

What else is at the park

Accepted Answer

Please visit beckenhamplacepark.co.uk to find out more about what else is available in Beckenham Place Park.

Question 14

My reciept says swimming supervisor or swim coaching what does this mean?

Accepted Answer

Dont worry, you are not getting a coaching session you have not paid for when you just want a leisurely swim.    we have to assign staff to each section of the booking so the 'swimming supervisor' is just that, an assigned member of staff (essentially a lifeguard, but they do multiple roles with us)    The swim coaching on the reciept is just a reciept from our company as we do swimming and coaching in various water sports.

Question 15

What are the swim rules for under 18s

Accepted Answer

All swimmers must be able to swim 25meters  One adult can supervise up to two aged 8-12. The adult must be in the water with them.   One adult can supervise up to five Aged 12- 14. The adult can be on the bank watching them.  Those aged 14-16 can book a swim and come on there own.  Those aged 8-12 will be asked to do a competency test (swim on front to bouy on and return on back, star float front and back (held for 3-5 seconds).   Those aged 12-14 will be asked to do a competency test Swim to bouy and back and float on their back.

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